 |
Cancellations Should you need to re-schedule or cancel a booking you have already made, we will always do our best to help. We usually require cancellations to be confirmed at least 21 days before the experience date; any agreed rescheduling of booking will be subject to a rebooking fee of no more than 25% of the purchase value. We will notify you of any variations to this cancellation period at point of booking.
Refunds for bookings will be made in full if cancelled within 14 days of purchase unless the booking date falls within this time period, Refunds will be considered if bookings can be filled by other parties but may be subject to a rebooking fee of no more than 25% of the purchase value. If the bookings cannot be reallocated no refund will be payable.
Refunds for bookings will be made in full if cancelled within 14 days of purchase unless the booking date falls within this time period, Refunds will be considered if bookings can be filled by other parties but may be subject to a rebooking fee of no more than 25% of the purchase value. If the bookings cannot be reallocated no refund will be payable.
